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aftersales service manager

Aftersales service managers are responsible for the lifecycle of the products delivered to customers for at least the warranty period, after which, in accordance with customer needs, for the sale of spare parts and technical support. They recruit the staff and collaborators, exercise leadership, and follow KPIs for products stocks, margins and orders. Ensure that safety rules and procedures are followed by the whole team. Manage the claims and guarantee-related processes.

Also called: after sales service manager, aftersales coordinator

8
essential skills
7
optional skills
8
related roles
1221
ISCO-08 group

Where you can go from here

8 roles

Occupations sharing the most essential skills with this one. The number is a count, not an opinion.

Definition and skills from ESCO, published by the European Commission. Source concept

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How close are you to being a aftersales service manager?

MyNodes reads your CV once, maps it to this same taxonomy, and shows you which roles you are already closest to and the few skills that would open the most doors. The file is deleted as soon as it has been read.