crowd controller
Crowd controllers keep constant watch of the crowd during a specific event such as public speeches, sporting events or concerts, in order to prevent and react quickly to incidents. They control the entry to the venue, monitor the behaviour of the crowd, handle aggressive behaviour and conduct emergency evacuations.
Also called: spectator controller, steward, crowd control worker
- 19
- essential skills
- 25
- optional skills
- 8
- related roles
- 5419
- ISCO-08 group
Where you can go from here
8 rolesOccupations sharing the most essential skills with this one. The number is a count, not an opinion.
- security guardWhat changes?11 skills in common
- door supervisorWhat changes?10 skills in common
- bodyguard8 skills in common
- gate guard7 skills in common
- hand luggage inspector7 skills in common
- security consultant6 skills in common
- armoured car guard5 skills in common
- security guard supervisor5 skills in common
Essential skills
19- comply with the principles of self-defence
- control crowd
- deal with aggressive behaviour
- ensure health and safety of visitors
- ensure public safety and security
- fire safety regulations
- identify security threats
- identify terrorism threats
- liaise with security authorities
- manage emergency evacuation plans
- manage theft prevention
- monitor guest access
- patrol areas
- perform security checks
- practice vigilance
- restrain individuals
- security threats
- surveillance methods
- use communication techniques
Optional skills
25- assist emergency services
- ban cameras
- check tickets at venue entry
- criminal law
- develop contingency plans for emergencies
- ensure escape routes
- ensure law application
- ensure safe spectator movement
- handle cash flow
- handle spectator complaints
- handle surveillance equipment
- inspect sport stadium
- manage lost and found articles
- manage major incidents
- monitor amusement park safety
- monitor building security
- monitor parking areas to maintain security
- monitor security measures
- operate fire extinguishers
- operate radio equipment
- provide first aid
- react calmly in stressful situations
- tolerate stress
- verify visitor identification
- welcome spectators
Definition and skills from ESCO, published by the European Commission. Source concept
No account needed to start
How close are you to being a crowd controller?
MyNodes reads your CV once, maps it to this same taxonomy, and shows you which roles you are already closest to and the few skills that would open the most doors. The file is deleted as soon as it has been read.