telephone switchboard operator
Telephone switchboard operators establish telephone connections by using switchboards and consoles. They also answer customer inquiries and service problem reports.
Also called: telephone answering service operator, receptionist, switchboard operator, alarm centre dispatcher, communication centre operator, telephone operator, receptionist telephone operator, switchboard receptionist
- 7
- essential skills
- 8
- optional skills
- 8
- related roles
- 4223
- ISCO-08 group
Where you can go from here
8 rolesOccupations sharing the most essential skills with this one. The number is a count, not an opinion.
- customer contact centre information clerk2 skills in common
- education administrator2 skills in common
- property assistant2 skills in common
- eBusiness manager1 skill in common
- employment agent1 skill in common
- financial markets back office administrator1 skill in common
- foreign exchange cashier1 skill in common
- veterinary receptionist1 skill in common
Definition and skills from ESCO, published by the European Commission. Source concept
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How close are you to being a telephone switchboard operator?
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