vehicle rental agent
Vehicle rental agents represent businesses involved in renting out vehicles and determine short periods of usage. They document transactions, insurances and payments.
Also called: vehicle booking team leader, vehicle rental assistant, vehicle booking desk assistant, vehicle hire desk manager, vehicle booking desk manager, vehicle rental desk clerk, vehicle booking manager, vehicle booking desk supervisor
- 23
- essential skills
- 18
- optional skills
- 8
- related roles
- 5249
- ISCO-08 group
Where you can go from here
8 rolesOccupations sharing the most essential skills with this one. The number is a count, not an opinion.
- rental service representative in agricultural machinery and equipment12 skills in common
- rental service representative in air transport equipment12 skills in common
- rental service representative in cars and light motor vehiclesWhat changes?12 skills in common
- rental service representative in construction and civil engineering machinery12 skills in common
- rental service representative in office machinery and equipment12 skills in common
- rental service representative in other machinery, equipment and tangible goods12 skills in common
- rental service representative in recreational and sports goods12 skills in common
- rental service representative in water transport equipmentWhat changes?12 skills in common
Essential skills
23- achieve sales targets
- apply numeracy skills
- arrange pick‐up
- arrange rental car drop-off
- audit closed vehicle rental contracts
- car controls
- check vehicle damage
- communicate with customers
- complete transaction procedures for returned vehicles
- conduct customer identification
- contract law
- handle customer complaints
- handle rental overdues
- have computer literacy
- identify customer's needs
- perform multiple tasks at the same time
- process data
- process payments
- process reservations
- provide customers with price information
- record customers' personal data
- review completed contracts
- types of vehicles
Optional skills
18- build rapport with people from different cultural backgrounds
- carsharing
- create solutions to problems
- credit card payments
- deal with pressure from unexpected circumstances
- facilitate official agreement
- leasing characteristics
- listen actively
- maintain vehicle service
- manage theft prevention
- operate cash register
- show diplomacy
- speak different languages
- tolerate stress
- upsell products
- use customer relationship management software
- utilise cross-selling
- work independently in rental services
Definition and skills from ESCO, published by the European Commission. Source concept
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How close are you to being a vehicle rental agent?
MyNodes reads your CV once, maps it to this same taxonomy, and shows you which roles you are already closest to and the few skills that would open the most doors. The file is deleted as soon as it has been read.