provide customer follow-up
Provide customers with cordial, prompt communication to accept orders, notify them in the event of shipment issues, and provide quick resolutions.
Also called: supply customer follow-up, conduct customer follow-up procedures, execute customer follow-up processes, carry out customer follow-up activities, undertake customer follow-up activities, engage in customer follow up processes, engage in customer follow-up procedures, engage in customer follow-up
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Definition from ESCO, published by the European Commission. Source concept
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