ICT documentation manager
ICT documentation managers are in charge of managing the documentation development process in accordance with legal requirements, standards, organisational policies and goals. They schedule, control and direct the resources, people, funding and facilities of the documentation department (including establishing budgets and timelines, risk analysis and quality management). They also develop documentation standards, structuring methods and media concepts to effectively communicate product concepts and usage.
Also called: IT documentation manager, ICT documentation managers, documentation manager, technical communication manager
- 18
- essential skills
- 19
- optional skills
- 8
- related roles
- 1330
- ISCO-08 group
Where you can go from here
8 rolesOccupations sharing the most essential skills with this one. The number is a count, not an opinion.
- ICT project manager5 skills in common
- web content manager5 skills in common
- project manager4 skills in common
- ICT auditor manager3 skills in common
- ICT information and knowledge manager3 skills in common
- instructional designer3 skills in common
- programme manager3 skills in common
- technical communicator3 skills in common
Essential skills
18- apply organisational techniques
- business processes
- content development processes
- define technology strategy
- develop information standards
- disseminate internal communications
- ensure compliance with legal requirements
- ICT project management
- identify legal requirements
- industrial software
- legal requirements of ICT products
- manage budgets
- manage content development projects
- manage content metadata
- manage human resources
- manage information sources
- perform resource planning
- provide guidelines for content development
Optional skills
19- apply change management
- crowdsourcing strategy
- develop media strategy
- document management
- ICT help platforms
- identify ICT user needs
- identify market requirements for ICT documentation
- insourcing strategy
- maintain relationship with suppliers
- manage localisation
- monitor technology trends
- outsourcing strategy
- plan digital marketing
- quality assurance methodologies
- set quality assurance objectives
- supplier management
- systems development life-cycle
- track key performance indicators
- usability engineering
No account needed to start
How close are you to being a ICT documentation manager?
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