operations manager
Operations managers plan, oversee and coordinate the daily operations of production of goods and provision of services. They also formulate and implement company policies and plan the use of human resources and materials.
Also called: division operations manager, operations administrator, operations supervisor, operations general manager, operations director, business operations manager
- 24
- essential skills
- 67
- optional skills
- 8
- related roles
- 1321
- ISCO-08 group
Where you can go from here
8 rolesOccupations sharing the most essential skills with this one. The number is a count, not an opinion.
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Essential skills
24- apply change management
- build business relationships
- corporate social responsibility
- develop staff
- energy conservation
- ensure equipment availability
- ensure equipment maintenance
- establish daily priorities
- evaluate employees
- follow company standards
- liaise with managers
- make strategic business decisions
- manage budgets
- manage logistics
- manage profitability
- manage staff
- manage supplies
- operations management
- perform project management
- project management
- quality standards
- strive for company growth
- supervise daily information operations
- supply chain management
Optional skills
67- accounting
- adhere to organisational guidelines
- advise on efficiency improvements
- advise on utility consumption
- align efforts towards business development
- assess financial viability
- assess supplier risks
- budget for financial needs
- contract law
- control financial resources
- control of expenses
- create a financial report
- create project specifications
- create solutions to problems
- database quality standards
- develop business case
- develop revenue generation strategies
- employment law
- estimate duration of work
- estimate profitability
- evaluate project plans
- facilities management in the organisation
- handle customer complaints
- impart business plans to collaborators
- implement corporate governance
- information confidentiality
- insourcing strategy
- internal risk management policy
- interpret financial statements
- liaise with government officials
- maintain customer service
- maintain relationship with customers
- maintain relationship with suppliers
- make data-driven decisions
- make investment decisions
- manage facilities services
- manage maintenance operations
- manage major incidents
- manage project information
- manage project metrics
- manage several projects
- manage standard enterprise resource planning system
- manufacturing processes
- meet deadlines
- negotiate terms with suppliers
- negotiate with stakeholders
- organisational resilience
- outsourcing strategy
- oversee quality control
- oversee the facilities services budget
- perform procurement processes
- perform quality audits
- perform resource planning
- perform risk analysis
- plan buildings maintenance work
- promote facilities management services
- promote innovative infrastructure design
- provide cost benefit analysis reports
- quality assurance methodologies
- recruit employees
- security regulations
- set quality assurance objectives
- shape organisational teams based on competencies
- supervise work
- support managers
- train employees
- write work-related reports
Definition and skills from ESCO, published by the European Commission. Source concept
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