From restaurant manager to head waiter/head waitress
17 of the 35 essential skills of a head waiter/head waitress are already essential for a restaurant manager — about 49% of the job, before you learn anything new.
These numbers compare two occupations, not you and a job. What you personally already cover depends on what you have actually done.
- 17
- skills carry over
- 18
- would be new
- 49%
- of the target job covered
- 35
- essential skills of a head waiter/head waitress
What a head waiter/head waitress does
Head waiters/waitresses manage the food and beverage service in a hospitality outlet or unit. They are responsible for the customer's experience. Head waiters/waitresses coordinate all actions involving customers such as welcoming guests, ordering, delivering the food and beverages and supervise financial transactions.
What carries over
17 skillsEssential in both jobs. This is the part of the move you have already made.
- control of expenses
- handle customer complaints
- identify customer's needs
- maintain customer service
- manage health and safety standards
- manage restaurant service
- manage stock rotation
- maximise sales revenues
- monitor customer service
- monitor work for special events
- plan menus
- prepare tableware
- quality assurance methodologies
- recruit employees
- supervise food quality
- supervise the work of staff on different shifts
- train employees
What would be new
18 skillsEssential for a head waiter/head waitress and not for a restaurant manager. Note that the taxonomy describes activities rather than tools, so some of these may be things you already do under a different name.
- advise guests on menus for special events
- apply foreign languages in hospitality
- assist clients with special needs
- assist VIP guests
- attend to detail regarding food and beverages
- brief staff on daily menu
- check dining room cleanliness
- check prices on the menu
- coach employees
- execute opening and closing procedures
- greet guests
- inspect table settings
- maintain relationship with customers
- measure customer feedback
- monitor billing procedures
- plan shifts of employees
- process payments
- store kitchen supplies
Other moves from restaurant manager
2 roles- venue director21 skills in common
- head chef14 skills in common
← restaurant managerhead waiter/head waitress →The other way round
No account needed to start
How far are you from being a head waiter/head waitress?
MyNodes reads your CV once, maps it to this same taxonomy, and shows you which roles you are already closest to and the few skills that would open the most doors. The file is deleted as soon as it has been read.