From travel agent to travel agency manager
14 of the 36 essential skills of a travel agency manager are already essential for a travel agent — about 39% of the job, before you learn anything new.
These numbers compare two occupations, not you and a job. What you personally already cover depends on what you have actually done.
- 14
- skills carry over
- 22
- would be new
- 39%
- of the target job covered
- 36
- essential skills of a travel agency manager
What a travel agency manager does
Travel agency managers are in charge of managing employees and activities of a travel agency. They organise, advertise and sell tourist offers and travel deals for specific regions.
What carries over
14 skillsEssential in both jobs. This is the part of the move you have already made.
- comply with food safety and hygiene
- engage local communities in the management of natural protected areas
- geographical areas relevant to tourism
- handle customer complaints
- identify customer's needs
- implement marketing strategies
- implement sales strategies
- maintain relationship with suppliers
- manage conservation of natural and cultural heritage
- manage visitor flows in natural protected areas
- measure customer feedback
- oversee all travel arrangements
- support community-based tourism
- support local tourism
What would be new
22 skillsEssential for a travel agency manager and not for a travel agent. Note that the taxonomy describes activities rather than tools, so some of these may be things you already do under a different name.
- apply strategic thinking
- build a network of suppliers in tourism
- conduct search engine optimisation
- coordinate operational activities
- create annual marketing budget
- implement strategic planning
- manage budgets
- manage staff
- maximise sales revenues
- monitor financial accounts
- motivate staff to reach sales targets
- negotiate supplier arrangements
- perform market research
- plan digital marketing
- prepare travel packages
- recruit employees
- seek innovation in current practices
- set up pricing strategies
- supervise crew
- tourist resources of a destination for further development
- use e-tourism platforms
- use global distribution system
Other moves from travel agent
2 roles- tour operator representative18 skills in common
- travel consultant18 skills in common
No account needed to start
How far are you from being a travel agency manager?
MyNodes reads your CV once, maps it to this same taxonomy, and shows you which roles you are already closest to and the few skills that would open the most doors. The file is deleted as soon as it has been read.