flight attendant
Flight attendants perform a variety of personal services conducive to the safety and comfort of airline passengers during flight. They greet passengers, verify tickets, and direct passengers to assigned seats. They prepare reports after landing describing how the flight went in terms of operations, procedures, and anomalies.
Also called: air crew member, aircraft attendant, stewardess, steward, flight crew member, cabin crew member, cabin attendant, inflight service attendant
- 31
- essential skills
- 9
- optional skills
- 8
- related roles
- 5111
- ISCO-08 group
Where you can go from here
8 rolesOccupations sharing the most essential skills with this one. The number is a count, not an opinion.
- cabin crew managerWhat changes?24 skills in common
- ship steward/ship stewardessWhat changes?13 skills in common
- co-pilot8 skills in common
- second officer7 skills in common
- steward/stewardess7 skills in common
- barista6 skills in common
- helicopter pilot6 skills in common
- travel agent6 skills in common
Essential skills
31- air transport law
- airport planning
- analyse work-related written reports
- assist passengers
- carry out pre-flight duties
- common aviation safety regulations
- communicate verbal instructions
- comply with food safety and hygiene
- conduct full-scale emergency plan exercises
- deal with challenging work conditions
- deliver outstanding service
- execute flight plans
- follow verbal instructions
- give instructions to staff
- greet guests
- handle customer complaints
- handle financial transactions
- handle stressful situations in the work place
- handle veterinary emergencies
- inspect cabin service equipment
- maintain customer service
- maintain relationship with customers
- manage the customer experience
- perform routine flight operations checks
- prepare flight reports
- process customer orders
- provide first aid
- provide food and beverages
- sell souvenirs
- serve food in table service
- upsell products
No account needed to start
How close are you to being a flight attendant?
MyNodes reads your CV once, maps it to this same taxonomy, and shows you which roles you are already closest to and the few skills that would open the most doors. The file is deleted as soon as it has been read.