ICT account manager
ICT account managers build business relationships with customers to facilitate the sale of hardware, software, telecommunications or ICT services. They also identify opportunities and manage sourcing and delivery of products to customers. They achieve sales targets and maintain profitability.
Also called: ICT account managers, IT account manager, ICT key account manager, IT service delivery manager, IT key account manager
- 20
- essential skills
- 17
- optional skills
- 8
- related roles
- 2434
- ISCO-08 group
Where you can go from here
8 rolesOccupations sharing the most essential skills with this one. The number is a count, not an opinion.
- sales account managerWhat changes?10 skills in common
- technical sales representative9 skills in common
- technical sales representative in agricultural machinery and equipment9 skills in common
- technical sales representative in chemical products9 skills in common
- technical sales representative in electronic and telecommunications equipment9 skills in common
- technical sales representative in machinery and industrial equipment9 skills in common
- technical sales representative in mining and construction machinery9 skills in common
- technical sales representative in the textile machinery industry9 skills in common
Essential skills
20- accounting techniques
- apply company policies
- channel marketing
- develop account strategy
- guarantee customer satisfaction
- identify new business opportunities
- implement customer follow-up
- implement marketing strategies
- implement sales strategies
- keep records on sales
- maintain relationship with customers
- manage contracts
- maximise sales revenues
- perform customers’ needs analysis
- perform data analysis
- produce sales reports
- product comprehension
- sales argumentation
- sales strategies
- use customer relationship management software
Optional skills
17- achieve sales targets
- adhere to organisational guidelines
- build business relationships
- coordinate technological activities
- deliver a sales pitch
- ensure compliance with legal requirements
- forecast account metrics
- hybrid model
- identify ICT user needs
- implement strategic planning
- maintain customer records
- Open source model
- Outsourcing model
- perform data mining
- perform market research
- set sales goals
- study sales levels of products
No account needed to start
How close are you to being a ICT account manager?
MyNodes reads your CV once, maps it to this same taxonomy, and shows you which roles you are already closest to and the few skills that would open the most doors. The file is deleted as soon as it has been read.