train attendant
Train attendants work on trains to provide services to passengers such as welcoming passengers, answering their questions and serving meals.
Also called: train on-board customer service representative, train stewardess, train on-board staff member, train on-board steward, train customer service representative, train steward, train on-board stewardess
- 9
- essential skills
- 26
- optional skills
- 8
- related roles
- 5111
- ISCO-08 group
Where you can go from here
8 rolesOccupations sharing the most essential skills with this one. The number is a count, not an opinion.
- ship steward/ship stewardess7 skills in common
- flight attendant6 skills in common
- steward/stewardess6 skills in common
- camping ground operative4 skills in common
- hospitality establishment receptionist4 skills in common
- barista3 skills in common
- doorman/doorwoman3 skills in common
- quick service restaurant team leader3 skills in common
Optional skills
26- answer questions about the train transport service
- apply transportation management concepts
- assist clients with special needs
- assist passengers in emergency situations
- assist passengers with timetable information
- be friendly to passengers
- check carriages
- check tickets throughout carriages
- demonstrate emergency procedures
- distribute local information materials
- facilitate safe disembarkation of passengers
- give instructions to staff
- handle customer complaints
- handle guest luggage
- identify customer's needs
- implement marketing strategies
- implement sales strategies
- maintain stock supplies for guest cabin
- manage lost and found articles
- manage the customer experience
- provide first aid
- read stowage plans
- restrict passenger access to specific areas on board
- service rooms
- show intercultural awareness
- use different communication channels
Definition and skills from ESCO, published by the European Commission. Source concept
No account needed to start
How close are you to being a train attendant?
MyNodes reads your CV once, maps it to this same taxonomy, and shows you which roles you are already closest to and the few skills that would open the most doors. The file is deleted as soon as it has been read.