keep records of customer interaction
Recording details of inquiries, comments and complaints received from customers, as well as actions to be taken.
Also called: keep records of customer interactions, store records of customer interaction, hold records of customer interaction, keep a record of customer interaction, save records of customer interaction, keeping records of customer interaction, retain records of customer interaction
- 23
- occupations list it
- 15
- as essential
- 8
- as useful
Essential for
15- advertising sales agent
- commercial sales representative
- consumer rights advisor
- customer contact centre information clerk
- customer service representative
- mail clerk
- technical sales representative
- technical sales representative in agricultural machinery and equipment
- technical sales representative in chemical products
- technical sales representative in electronic and telecommunications equipment
- technical sales representative in hardware, plumbing and heating equipment
- technical sales representative in machinery and industrial equipment
- technical sales representative in mining and construction machinery
- technical sales representative in office machinery and equipment
- technical sales representative in the textile machinery industry
Definition from ESCO, published by the European Commission. Source concept
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